Soft skills are the competencies that allow your employees to interact effectively and productively with others, no matter the role or the setting.
As an organization, you can’t make the mistake of seeing “soft” as “unnecessary” or “inferior.” Soft skills are what separate average performers from high performers. The Stanford Research Institute International determined that 75% of long-term success in a job role depends on mastery of soft skills – only 25% of that job success comes from technical skills.
While technical skills obviously have importance, many organizations have been giving them disproportionate weight in job descriptions and training, but that is changing, and fast.
Soft Skills Training Courses
These are some of the skills that are becoming most in-demand in today’s workplaces:
Strong communication skills are foundational for today's employees to perform well in their roles, and everyone has an area where they can improve the way they communicate.